Workforce Management for Retail Workforce Management for Retail

How can Workforce Management help my business?

In today’s competitive retail marketplace, service matters. From retail associates to warehouse employees, the daily performance of your workforce can mean the difference between corporate success and failure. JDA’s Workforce Management software transforms your employee team into one of your greatest strategic strengths. With JDA Workforce Management, you can create optimal, accurate schedules, plan the right long-range staffing, maximize productivity and provide advanced mobile capabilities that improve both service and communications. JDA makes your workforce work! 

Want to identify and understand the opportunities in your business? We invite you to complete a comprehensive and complimentary Workforce Management Self-Assessment to benchmark your company against the very best.


  • Optimal scheduling based on demand, rules and regulations, and employee preferences
  • Role-based mobile capabilities to improve productivity, transparency and employee engagement, resulting in better customer service
  • Automated long-range labor planning and forecasting, scheduling and performance reporting


  • Better match staffing to demand across all time horizons
  • Lower labor expenses, turnover and pirated hours
  • Improved productivity, budget control and employee satisfaction
  • Reduced risk of compliance issues

Find out how Workforce Management can help you

Expert advice, extended product information, and so much more. Contact one of our highly trained representatives today.

Contact JDA